The Bridge Northwest Program is pleased to share that PerfectServe has been selected as our new regional secure communication solution. All hospital organizations in Northwestern Ontario will adopt PerfectServe to enhance care team coordination, on-call workflows, and timely communication across our organizations.


Our partnership with PerfectServe will:
- Provide a clinical communication and collaboration solution accessible via desktop and mobile app, enabling secure messaging and streamlined coordination among care teams.
- Enable workflow automation and targeted enhancements in clinical communication processes to reduce delays and improve efficiency.
- Utilize intelligent routing and role-based rules to ensure messages and alerts reach the right clinician at the right time, supporting departmental workflows and provider preferences.
PerfectServe has been a leader in clinical communication and scheduling for over 25 years, and nearly 700,000 people use its technology every day. It specializes in facilitating real-time connections between physicians, nurses, and other members of the care team.
When PerfectServe Clinical Collaboration is implemented, you’ll enjoy:
- Fewer unnecessary interruptions
- Fewer lost and delayed messages
- Increased communications accuracy and reliability
- Easy and direct physician-to-physician contact
We’re excited to implement a communication solution that will allow everyone to do what they do best: provide exceptional patient care.
To learn more about PerfectServe Clinical Collaboration before the go-live, please visit this Page.

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